This Cookie Policy explains how Verifex Security Services Ltd ("Verifex", "we", "us", or "our") uses cookies and similar technologies on our websites and verification pages, including www.verifexglobal.com (collectively, the "Services"). It should be read together with our Privacy Policy.

By continuing to use the Services after seeing our cookie banner, you consent (where required by law) to the use of cookies and similar technologies as described in this Policy.

1. What Are Cookies and Similar Technologies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They allow the website to recognize your device and store certain information about your preferences or past actions.

We may also use related technologies, such as:

Local storage – Browser-based storage used to keep settings or session information.
Pixels and tags – Small pieces of code that can track usage and help with analytics or error monitoring.

These technologies are collectively referred to as "cookies" in this Policy.

2. What Types of Cookies We Use and Why

We use several categories of cookies on the Verifex Services:

2.1 Strictly Necessary Cookies

These cookies are essential for the Services to function properly and cannot be switched off in our systems. They are usually set in response to actions you take, such as:

Navigating between pages and maintaining secure sessions.
Enabling QR verification flows and protecting against abuse (e.g., basic rate limiting and security checks).

Without these cookies, some parts of the Services may not work correctly.

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors use our Services so we can measure and improve performance. They may collect information such as:

Pages visited and time spent on them.
Links clicked and navigation paths.
Error messages and loading times.

We typically use this information in aggregated form (not to identify you personally) to diagnose issues, improve reliability, understand which features are most or least used, and optimize the user experience.

2.3 Functional Cookies

Functional cookies allow the Services to remember your choices and settings to provide enhanced functionality and personalization. For example:

Remembering language or region preferences.
Maintaining certain display or layout settings.

If you disable these cookies, some features may not behave as expected, but core functionality should remain available.

2.4 Security and Fraud-Prevention Cookies

These cookies support our security and anti-counterfeiting mission. They can help us:

Detect unusual or automated behavior that may indicate misuse of our verification tools.
Protect brand dashboards and admin areas from unauthorized access.

They work alongside other technical measures (e.g., logging and rate limiting) to help keep the Services and your data secure.

2.5 Third-Party Cookies

In some cases, we may use third-party cookies provided by trusted partners to support functions such as:

Aggregated analytics and performance monitoring.
Error tracking and technical diagnostics.

These third parties are not permitted to use cookies they set via our Services for their own unrelated purposes without your consent where required by law.

3. Cookies in Product Verification and Analytics

When you scan a Verifex QR code and load a verification page, cookies and similar technologies may be used to:

Help ensure that pages load correctly and securely.
Support rate limiting and abuse detection for repeated or suspicious scans.
Collect aggregated statistics about scan behavior (e.g., number of verifications, regions).

We combine cookie data with other technical and scan event information to provide brands with analytics and alerts while respecting user privacy as described in our Privacy Policy.

4. Managing Your Cookie Preferences

You have several options to control or limit how cookies are used:

4.1 Browser Settings

Most web browsers allow you to:

View which cookies are stored on your device.
Delete cookies individually or all at once.
Block or restrict cookies from specific sites.
Set preferences for third-party cookies.

Instructions for managing cookies are typically available via your browser's Help or Settings menu (e.g., Chrome, Firefox, Safari, Edge).

4.2 Cookie Banners and Consent Tools

Where required by law, our websites may display a cookie banner or consent management tool that allows you to accept or reject non-essential cookies (e.g., analytics) and change your preferences at any time.

Strictly necessary cookies, which are essential for the operation of the Services, generally cannot be turned off via the banner.

4.3 Do Not Track and Similar Signals

Some browsers offer "Do Not Track" (DNT) or similar settings. At present, industry standards for responding to such signals are not uniform, and our Services may not respond to all DNT signals. We continue to monitor developments and may update this Policy as standards evolve.

5. Third-Party Cookies and Links

Our Services may include links to external websites or embed content from third parties. These third parties may use their own cookies and tracking technologies, which are governed by their respective privacy and cookie policies.

We do not control how third-party cookies are used on external sites. We encourage you to review the cookie and privacy policies of any third-party services you visit.

6. How Long Cookies Are Stored

The lifespan of a cookie depends on its type:

Session cookies – Temporary cookies that expire when you close your browser. They are mainly used for basic functionality and security.
Persistent cookies – Remain on your device for a set period or until you delete them. They may be used for remembering preferences or for aggregated analytics.

We aim to set reasonable retention periods and not keep cookie data longer than necessary for the purposes described in this Policy.

7. Relationship to Our Privacy Policy

This Cookie Policy works alongside our Privacy Policy, which provides more detail about:

What personal information we collect and how we use it.
Legal bases for processing.
Your rights under applicable data protection laws.
How to contact us and how we protect your data.

Where cookie data constitutes personal information (alone or in combination with other data), we treat it in accordance with our Privacy Policy.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

Changes in the cookies and technologies we use.
Updates to our Services or legal requirements.

When we make material changes, we will:

Update the "Last updated" date at the top of this Policy, and
Where appropriate, notify you via the website or by other reasonable means.

We encourage you to review this Policy periodically to stay informed about how we use cookies and your choices.

9. Contact Us

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact:

Verifex Security Services Ltd
Email: privacy@verifexglobal.com
Website: www.verifexglobal.com